What Does Amazon Do with Returns? (Something You Might Be Interested In)

It has always been difficult to return an item purchased online. However, Amazon.com includes high-quality videos, images, customer reviews, and descriptions to assist you in selecting the desired item. Amazon provides a return policy that allows you to return a product if it does not meet your expectations after delivery. However, what does Amazon do with returned products? Let's find out.

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What Does Amazon Do with Returns?

Online purchases of shoes and clothing are a leap of faith because you cannot wear them and confirm they fit. Only after the shipment has been delivered can this be done. You are permitted to return the item for various reasons, including Amazon's shipment of an incorrect or damaged item or your dissatisfaction with the item.

Here are two ways Amazon deals with returns:

First, If the item is suitable for resale, Amazon will post it for sale again.
The second alternative is to sell the things to liquidation stores, which allows the business to earn some money rather than lose it completely by discarding the item.

Amazon.com's return policy permits items to be returned within 30 days of the first shipping. Continue reading to learn more about the Amazon Return Policy.

What's Amazon's Return Policy?

The Amazon Return Policy lets customers send back items that were broken in shipping or didn't live up to their expectations within 30 days of receiving them. You can take the items to the Amazon warehouse closest to you or return them to Amazon.com. After the item is checked and confirmed, you will either get your money back or a new one. But it's a good idea to make sure you bought the item from Amazon because the return policies of different Amazon sellers can be different.

Where Do Amazon Returns Go?

After a product is shipped back to Amazon, it's directly taken to their fulfillment centers to be checked and then distributed to their warehouses. Those items that meet the standard criteria to be resold are listed again as an item for sale at Amazon.

If an item doesn't meet the qualifications to be sold directly, it's packed and sold to liquidation companies that buy them at a low price.

Selling returned items to liquidation companies helps Amazon save time, money, and human resources, instead of returning them to stock where it risks being returned. How does the Amazon liquidation process work? Here is what we discovered.

What is Amazon's Liquidation Process?

Rather than simply discarding unsold inventory, Amazon may liquidate it and sell it at a reduced price. Retailers utilize the liquidation process to sell returned things at reduced prices to save money rather than lose it completely. It isn't good for business if Amazon decides to get rid of all the returned merchandise. Liquidation sellers benefit more from returns since they can sell these items to buyers who inspect them before purchasing. Thus, there is no investment risk.

Are There Items That Can't Be Returned to Amazon?

Despite the Amazon return policy allowing returns, some items are non-returnable due to the nature of the item. Here are items that you can't return on Amazon:

Digital Items

Downloadable software products
Open software.
Online subscription after you have accessed them.

Cards

Prepaid game cards.
Gifts cards, except for those that are required by law.

Others

If a product is missing a serial number or UPC.
Grocery products
Items with special shipment restrictions.
Live insects.
Some jewelry orders.
Some health and personal care products.

Can I Return Damaged Items to Amazon?

Non-returnable and returnable items that arrive damaged are eligible for a refund or replacement. However, Amazon will verify whether the item was damaged during the shipping process. If the product shows any sign of damage that may not have occurred due to miss handling of Amazon delivery staff, then you will not be legible for a refund or replacement.

Please be aware that anything sold by third-party sellers cannot be returned to Amazon.com. The return policy is set by the vendor, not Amazon. Who pays for the return costs? Let’s find out.

How Does Amazon Handle Return Costs?

Returns that comply with the Amazon Return Policy and are processed through the Returns Center are free of charge. However, if a customer decides to return a product that is not qualified for free returns or for a cause that is not the result of an Amazon.com error, Amazon will withhold the cost of shipping from their refund.

The amount taken from your refund depends on the size and quantity of returned orders—the more the item's shipping costs, the greater the amount to be subtracted. However, you will be charged per item if you return items from different orders in the same package.

Does Amazon Ever Reject Returns?

YES, Amazon mostly rejects items that are returned without the original documentation. If a customer returns a product that has been damaged or altered in any way, they are likely to reject it.

Does Amazon Accept Global Returns?

Most products purchased from the Amazon Global Store can be returned within 30 days of delivery. When the fulfillment process has gone through, you will receive your refund and any import fees you paid.

What Is Return Abuse on Amazon?

Return abuse occurs when a customer orders items in bulk and then returns all. Abuse is seen as taking advantage of the retailer's policy. This can be made worse if a customer returns items after using them, makes a video or review, and decides to return them to Amazon. It also happens with electronic devices; for instance, you buy a laptop, use it once, and then return it.

What Is Return Fraud on Amazon?

It is a serious offense when a customer returns another item bought from another store at a low price or a stolen product. Another example is when a customer purchases a product and claims it wasn't theirs. A customer can also claim that they did not receive the product and request a refund while keeping the item. In any case, investigations are conducted, and you automatically face criminal charges if there is proof of fraud.

Conclusion

Now you know what Amazon does with returns. After being checked at fulfillment centers, items that meet the expected criteria are resold. However, an item that can't be resold directly on Amazon is then packed and sold to liquidation companies that buy them at a low price.