Target Furniture offers a wide range of modern designs and classy furniture suitable for any home or workplace theme. With over 30,000 pieces, the store has excellent furniture for everyone! But what happens if you buy a piece of furniture from Target and realize it doesn't suit your space or is not to your liking?
According to Target's furniture return policy, the company will allow you to return the furniture, provided it's unopened, within the 90-day return period, and you have a receipt to prove your purchase. You could take advantage of the furniture return policy to receive a refund if you were unsatisfied with the item you purchased.
Are there exceptions to Target’s furniture return policy? And how can you return furniture to Target? Here is a detailed post on Target furniture return policy.
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What You Need to Know About Target Furniture Return Policy?
Target has a reasonably lenient return policy when it comes to furniture. Understanding the terms and conditions of your specific return policy is essential because it will determine how you'll handle your return. Here are the key pointers to note:
1. 90-day return policy: If you're not happy with what has been delivered, you can return it within 90 days for a full refund. You have to provide proof of purchase, which is usually a receipt. However, there are some exceptions to this rule, and they include the following;
- If you are a Target Redcard holder or paid for the furniture through the card, you have 30 extra days for returns. This means you can return the furniture within 120 days from the date of purchase.
- Target-owned brands like Room Essentials and Hearth & Hand with Magnolia have a lengthened return period of up to one year. When you buy any of the Target-owned brands, you can return the furniture within one year from the date of purchase, provided you present your original receipt.
2. You need a receipt: Proof of purchase is mandatory when returning items to target furniture. In most cases, you must present your original receipt when returning your bought furniture to Target. If you made your purchases through cash, you must submit a receipt as proof of purchase.
However, you can track your payments if you use alternative payment methods like Target RedCard, Mastercard, Visa, personal cheque, Discover, or a Target gift card. Thus, Target will still accept your return even without a receipt.
But if you cannot provide a receipt to prove your purchase, Target will offer you a merchandise return card as an alternative to a full refund of your money. Take note that you can only utilize the merchandise return card when shopping at any Target outlets and not online.
Note: When proving your purchases, you must provide a genuine government-issued copy of your identification for verification.
3. Item condition: target will only accept your furniture returns if the package is unassembled and in its original packaging. Target will not refund if your returned furniture displays signs of use, disassembly, or damage. But if the package is defective or suffered some injuries during shipment, you'll still receive a refund.
4. Returning your package without a box or original packaging: If your returned piece of furniture is in its perfect condition, you're within the 90-day return window, and you have proof of purchase, you can get a refund. However, the decision to refund you solely depends on the staff handling your matter.
Additionally, if you return your furniture without the original packaging, you will be charged a restocking fee which starts from 15% of the purchase price.
5. Shipping and handling fees: They are only refundable when you receive damaged, incorrect or defective furniture. Otherwise, Target will only refund your buying cost. Additionally, you will be responsible for the shipping fees to your provided address if you request an exchange.
How to Return Furniture Bought from Target?
Returning smaller items bought from Target stores is straightforward. What of bulky items like furniture? The process is different but not overwhelming. Here's how to go about it:
Returning Furniture Bought from Target In-Store
You can return the furniture to a different Target store than you bought it from. Any Target store near you will accept the return provided the return is valid:
- Take the furniture to a nearby Target store and head to the Guest Services Desk.
- Provide the necessary documentation, including proof of purchase and your identification.
- Your return will be inspected for validity, and a refund will be processed if it's successful. The refund will be through the same mode of payment you sued to pay for the purchase.
Note:
- Cash refunds are processed in 1-2 days.
- Target RedCard refunds take 1-2 days.
- iii. Third-party credit card refunds may take 1-3 days.
Returning Furniture Bought from Target.com
You can return any furniture purchases from target.com to any Target store near you or via mail. To return to a nearby store, follow the procedure above. To return via mail:
- Log in to your Target account and navigate to the order you intend to return.
- Print the shipping label and attach it to your package.
- Drop off your return at any authorized UPS center.
Note:
- Call Target via 1-800-591-3869 to confirm if your package is eligible for return before initiating the return process.
- When returning your furniture via mail, be ready to cover the return fees.
Amazon Furniture Returns
Unlike Target, Amazon will accept your furniture return for any reason within 30 days of receiving the shipment. To qualify for a full refund, you must present the original receipt, and the furniture must be new or unused. If the furniture is not new and hasn't suffered significant damages, Amazon will accept your return, and you will receive a partial refund.
Severely damaged and scratched furniture are not eligible for return at Amazon. But if the furniture suffered damages during shipment or was custom-made, contact the manufacturer for a warrant.
Amazon will only accept returned furniture if the original packaging is included. This is regardless of whether the return is within the 30-day return window or the furniture is unused.
Conclusion
Target's generous return policy allows customers to return furniture within 90 days of receipt for a full refund or exchange. You return unwanted furniture through Target's outlets or mail it via authorized UPS centers.